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TERMS & CONDITIONS
1. RESERVATION All reservation will be proceeding only if you fill our Reservation Form completely. Your reservation will be replied within 2 x 24 hours. If your reservation is not confirmed, our Customer Service staffs will contact you immediately. To secure your reservation we request Credit Card CVV Number. We also request a copy of your Credit Card front and back, copy of Passport Photo and signature Page, which will be collected by us by the time you arrive at the hotel. The reservation made through 99Bali.com (PT. Nextrindo Teknologi) is not transferable. 2. RATES All rates or other services, which are net, non-commissionable, inclusive of tax, service charge, and surcharges (if any), are quoted in US$ (United States Dollar). American Breakfast (ABF) or Continental Breakfast (CBF) and transfers are not included unless otherwise stated in the services. Some Hotels have seasonal surcharges, please read carefully before making reservation in order to avoid any misunderstanding of the rates. Rates are applicable only when reservation is made through 99Bali.com (PT. Nextrindo Teknologi). If you can not find out the Rate of the hotel you're looking for, please contact us for more information. 3. DEPOSIT After 99Bali.com (PT. Nextrindo Teknologi) has confirmed your reservation, the cost of your first night's stay will be charged to your credit card as a non-refundable deposit to guarantee your booking at the special rate, and you will receive the official confirmation of your reservation from 99Bali.com (PT. Nextrindo Teknologi). 4. PROFORMA INVOICE After having confirmed your reservation, break down of pro forma invoice is clearly stated and sent to you. All transaction will be converted into Indonesia Rupiah and the exchange rate is based on the day of transaction. Since this transaction made through credit card, there is of which charged to your credit card. 5. CONFIRMATION BOOKING LETTER A notification of confirmation letter will be sent to you after deposit payment has been done. Please print this confirmation slip and bring together with you and show to the receptionist of the hotel upon check in. Original voucher is directly sent by 99Bali.com (PT. Nextrindo Teknologi) to the respective hotel. Only service(s) stated on the confirmation slip will be on 99Bali.com (PT. Nextrindo Teknologi)'s account and other expenses is on your personal account. 6. FINAL PAYMENT The balance of the accommodation cost as well as any other services booked will be charged by 99Bali.com (PT. Nextrindo Teknologi) to your credit card 7 (seven) days during low season period and 35 (thirty five) days during high season period before your arrival at the hotel. Inability to collect the balance payment on a timely basis will make the reservation subject to automatic cancellation. 7. CHANGE OF BOOKING If you have to change your reservation, please inform 99Bali.com (PT. Nextrindo Teknologi) as early as you can. Please note that acceptance of any change of your reservation is subject to availability of the accommodation booked. 8. EXTENSION OF STAY AFTER ARRIVAL If a client wishes to extend his/her stay at the hotel reserved through 99Bali.com (PT. Nextrindo Teknologi) after his/her arrival in Bali, neither 99Bali.com (PT. Nextrindo Teknologi) nor the the hotel is under any obligation to apply the 99Bali.com (PT. Nextrindo Teknologi) rate applicable to the original booking to any additional nights. However, 99Bali.com (PT. Nextrindo Teknologi) will always try to obtain the most favourable rates for its guests. 9. CANCELLATION No refund will be made if the cancellation is done within 7 (seven) days prior to arrival at a low season and 35 (thirty) days at a peak/high season. No refund is also applicable for any unused confirm reservation or even "no show". 10. LIABILITY 99Bali.com (PT. Nextrindo Teknologi) in cooperation with associated hotels and other business partner act only as agent for the hotels, suppliers and/or contractors who are providing accommodations, transportation and services. Under no circumstances shall 99Bali.com (PT. Nextrindo Teknologi) be responsible for any loss, expense, damage, claims or injury direct, indirect, consequential or otherwise whatsoever, however caused or incurred whether arising in contract or otherwise in law or equity as a result of rendering of the services or accommodations as described including, without restricting the generality of the foregoing, as a result of any delay(s), substitution(s), rescheduling(s), over bookings, other inconveniences to the client, through acts of default of any company or person engaged in carrying out arrangements, or by reason of military action, acts of war, national disturbances, revolution or acts of God, or by any other act not within the control of 99Bali.com (PT. Nextrindo Teknologi), or by any agents, employees, subcontractors, servants or third parties whatsoever supplying any of the services or accommodations herein. If any accommodations and/or services are substituted, 99Bali.com (PT. Nextrindo Teknologi) at all times will act in good faith and use its best efforts to substitute with accommodations and/or services of a type comparable to those originally contracted. 99Bali.com(PT. Nextrindo Teknologi) in their sole and unfettered discretion reserves the right to refuse or discontinue service to any person(s) and/or to rescind any contract for accommodations or services. 11. COMMUNICATION As we communicate mostly through email, please make sure your email is correct or in case we need your telephone or facsimile as communication is not always reliable, please supply us. 99Bali.com
(PT. Nextrindo Teknologi) - Mail
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